Refund Policy
At Online Courses for Teens, we are committed to ensuring your satisfaction with our digital products. Please review our refund policy carefully:
1. Eligibility for Refunds
Due to the nature of digital products, refunds will only be granted under the following conditions:
- The product was not delivered successfully (e.g., due to technical issues).
- The product is corrupted or unusable.
- The product does not match the description provided at the time of purchase.
2. Non-Refundable Conditions
We are unable to provide refunds in the following scenarios:
- Change of mind after purchase.
- Incorrect product selection by the customer.
- Issues caused by incompatible software, devices, or failure to follow instructions.
3. Requesting a Refund
To request a refund, please contact us at info@getthedishfromtrish.com with the following details:
- Your full name and order number.
- A detailed explanation of the issue.
- Screenshots or other evidence to support your claim (if applicable).
Refund requests must be submitted within 7 days of purchase. Requests submitted after this period may not be eligible for a refund.
4. Processing Refunds
Once your refund request is received and reviewed:
- If approved, the refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method used during the purchase.
5. Assistance and Support
If you encounter any issues with our products, please reach out to us at info@getthedishfromtrish.com. Our team is here to assist and ensure you have the best experience with our products.